803 Lake Street,
Oak Park, IL 60301

We’re open Monday – Friday,
10 a.m. – 3:00 p.m. CST

2020 Holiday Schedule: 

New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Additionally we will be closed the day after Thanksgiving as well as the week of Christmas (December 21 thru 25th)

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I make an appointment to bring my Apple product in for service?

You can make an appointment by either calling Apple 1-800-275-2273 or following this link https://locate.apple.com/. Appointments are made after 7:00 PM on Sunday evening for the coming week. Currently Gala-Tec does not accept walk-ins.

How do I prepare for my appointment?
  • Backed up your device.
  • If your device has a firmware password, follow the instructions via this link:
    https://support.apple.com/en-us/HT204455#turnoff
  • All exterior cases must be removed prior to coming into the store.
  • Sanitized your device prior to coming into the store.
  • Find my iPhone or device must be turned off.
  • Apple does not allow any repairs with Find my Device turned on.
  • If you require assistance in turning this off, please call 1-800-275-2273.
What Apple products am I able to buy at your store?

As an Authorized Apple Reseller, we are able to sell any Apple Computer, iPad, iPod and all accessories that accompany those products. We currently can not sell the Watch, iPhone, HomePod or any Beats products

What Apple products is Gala-Tec able to service?

As an Authorized Apple Service Provider, we are able to service or facilitate all Apple Products. Facilitation of certain products is solely at Apple’s discretion.

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    Gala-Tec, 803 Lake Street, Oak Park, IL 60301. © Copyright 2020 Gala-Tec. All rights Reserved.

    Apple, Mac, iMac, iMac Pro, iPad, iPad Pro, iPod touch, Mac mini, MacBook Air, MacBook Pro, Mac Pro, Apple Display, Apple Watch, AirPod, HomePod are trademarks of Apple Inc., registered in the U.S. and other countries. AppleCare and AppleCare+ are service marks of Apple Inc., registered in the U.S. and other countries.